Our commitment to customers, employees, partners and shareholders
CTM is committed to delivering on the company’s vision and customer value proposition. Our board, leadership team and employees are all invested in creating and sustaining a workplace culture that supports equality of opportunity, empowerment, collaboration and recognition.
As a result, we continue to develop a highly engaged workforce and strategic thinking across every member of our team for the long-term benefit of our customers, partners and investors.
To be recognised as the global leader in travel management solutions – an entrepreneurial, innovative and inspiring company of choice for employees, customers, partners and shareholders.
We take time to listen, understand and utilise what makes us different and how we set ourselves apart.
We go above and beyond in delivering benefit to all our stakeholders
We live by our corporate values – both internally and externally
We are developing a highly motivated and empowered workforce
We are developing ground breaking technologies which will define the future of travel
To be travel management leaders in all regions in which we operate, using innovative technology to improve the customer experience and bring positive change to the market.
At all times, we will demonstrate a return on investment to our customers and suppliers. We will empower our teams to make the best decisions for our customers. Our shareholders will be at the forefront of our business growth strategy.
Our Customer Value Proposition
Our commitment to our customers is:
- To deliver personalised and flexible service solutions
- To develop industry leading technologies which enhance the customer experience
- To demonstrate a return on investment measured through achieved savings
Our Company Values
- Exceed to Service: Excellence is a habit not an act.
- Trust to Succeed: Belief is what makes a person, team, company and community stronger.
- Innovate to Generate: Innovation in thinking and doing what nobody else does.
- Collaborate to Perform: Through teamwork wonderful things will be achieved.
- Play to Win: People are successful when they have fun in what they do.
- Empowered to Achieve: The power to make the right decision to achieve great results.
- Recognise to Reward: Celebrate and acknowledge when we have accomplished something special.